Privacy policy

Last updated: September 22, 2026

Pelsro operates this store and website, including all related information, content, tools, features, products and services, to provide you, the customer, with a personalised shopping experience (the “Services”). Pelsro is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you use, visit or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between these Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described here.

Personal information we collect or process

“Personal information” means information that identifies you or can reasonably be linked to you or another person. It does not include information collected anonymously or anonymised so that it cannot identify or reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

• Contact information: Including your name, address, billing address, shipping address, telephone number and email address.
• Financial information: Including credit card, debit card and account numbers, payment card information, account information, transaction information, payment method, payment confirmation and other payment details.
• Account information: Including your username, password, security questions, preferences and settings.
• Transaction information: Including items you view, add to your cart or wishlist, purchase, return or exchange, and your past transactions.
• Communications with us: Including information you provide when communicating with us, for example when submitting a customer support request.
• Device information: Including information about your device, browser, network connection, IP address and other unique identifiers.
• Usage information: Including information about your interactions with the Services, such as how and when you interact with or navigate them.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you: Including when you create an account, visit or use the Services, communicate with us or otherwise provide us with personal information.
• Automatically through the Services: Including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
• From our service providers: Including when we engage them to enable certain technologies and when they collect or process personal information on our behalf.
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

• Providing, personalising and improving the Services: We use your information to provide the Services, including to fulfil our contractual obligations to you, process payments, fulfil orders, remember your preferences and items of interest, send account notifications, process purchases, returns, exchanges and other transactions, create, maintain or otherwise manage your account, arrange shipping, enable returns and exchanges, allow you to post reviews and create a personalised shopping experience, such as by recommending products related to your purchases. This may include using your information to better tailor and improve the Services.
• Marketing and advertising: We use your information for marketing and promotional purposes, including sending marketing, advertising and promotional communications by email, text message or post, and displaying online advertisements for products and services through the Services or other websites, including based on items you previously purchased or added to your cart and other activity on the Services.
• Security and fraud prevention: We use your information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or address potentially fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services. If you register an account, you are responsible for keeping your login details secure. We strongly recommend that you do not share your username, password or other login details with anyone.
• Communicating with you: We use your information to provide customer support, respond to you, deliver effective services and maintain our business relationship with you.
• Legal reasons: We use your information to comply with applicable laws or legal processes, including law enforcement or government requests, investigate or participate in civil proceedings or other legal subpoenas or processes, and enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

• With Shopify, vendors and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.
• With business and marketing partners to provide marketing services and advertisements to you. For example, we use Shopify to support personalised advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you for targeted advertising and marketing based on your online activity across different merchants and websites. You can exercise your right to opt out of these uses here.
• When you direct us, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship your products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with business transactions, such as a merger or bankruptcy, to comply with legal requirements, including responding to subpoenas, search warrants and similar requests, to enforce applicable Terms of Service or policies, and to protect or defend our Services, our rights and the rights of other users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit to the Services is transferred to and shared with Shopify and third parties that may be located in countries other than yours to provide and improve the Services. To help protect, develop and improve our business, we also use certain advanced Shopify features that use data and information from your interactions with our store, other merchants and Shopify. To provide these features, Shopify may use personal information collected from your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise rights relating to the use of your information for these purposes. For more information about how Shopify uses your personal information and any rights you may have, please read Shopify's Consumer Privacy Policy. Depending on where you live, you may also be able to exercise certain rights relating to your personal information through Shopify's Privacy Portal.

Third-party websites and links

The Services may contain links to websites and other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, please review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of those sites, including the accuracy, completeness or reliability of information found there. Information you disclose in public or semi-public forums, including on third-party social networking platforms, may also be visible to other users of the Services and/or those platforms, without restrictions on its use by us or third parties. Providing these links does not in itself imply that we endorse the content of those platforms or their owners or operators, except as described in the Services.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided personal information to us, please contact us using the details below to request its deletion. As of this Privacy Policy's effective date, we do not have actual knowledge that we “share” or “sell” (as those terms are defined by applicable law) personal information about individuals under 16.

Security and retention of your information

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. Information you send to us may also be insecure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or fulfil applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

• Right of access: You may have the right to request access to the personal information we hold about you.
• Right to deletion: You may have the right to request that we delete your personal information.
• Right to correction: You may have the right to request that we correct inaccurate personal information about you.
• Right to data portability: You may have the right to receive a copy of your personal information and request that we transfer it to a third party, in certain circumstances and subject to exceptions.
• Right to opt out of sale or sharing for targeted advertising: Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or its processing for purposes considered “targeted advertising” under applicable privacy laws. You can exercise your right to opt out here. If you visit our website with the Global Privacy Control preference signal enabled, depending on your location we will automatically treat this as an opt-out request for the device and browser you use to visit the website. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. Visit https://globalprivacycontrol.org/ for more information about Global Privacy Control. Other than Global Privacy Control, we do not recognise other “Do Not Track” signals that may be sent by your browser or device.
• Managing communication preferences: We may send you promotional emails. You can opt out at any time using the unsubscribe option in our emails. If you opt out, we may still send non-promotional emails, such as those about your account or orders.

You can exercise these rights as described in the Services or by contacting us using the details below. Visit https://privacy.shopify.com/en for more information about how Shopify uses your personal information and any rights you may have, including rights relating to data processed by Shopify.

We will not retaliate against you for exercising these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. In accordance with applicable law, you may appoint an authorised agent to make requests on your behalf. Before accepting such a request, we will require proof that you have authorised the agent to act on your behalf, and you may also need to verify your identity directly with us. We will respond as quickly as we can and in accordance with applicable legal requirements.

Complaints

If you are unhappy with how we process your personal information, contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using those details or to lodge a complaint with your local data protection supervisory authority. You can find a list of the EEA's responsible supervisory authorities here.

International transfers

We may transfer, store and process your personal information outside the country where you live.

If we transfer your information outside the EEA or UK, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authorities, as appropriate, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will publish the updated Privacy Policy on the website, update the “Last updated” date and provide notices as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, you can call , email krist.skare@gmail.com or contact us at Sollund2, 6900 Florø, Norway. For the purposes of applicable data protection laws, we are the controller of your personal information.